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Knowledgebase

• Where can I find a printer driver for Windows 7?

  Printer and multifunction products connected to PCs running Windows 7

• Get to know your printer

  Learn how to identify the name of your printer and the consumables used in it.

• How to change the ribbon cartridge

• How to change the toner cartridge

• Get to know your printer

  Learn how to identify the name of your printer and the consumables used in it.

• What are all the ports on my printer for?

  On the back of your printer you will see a selection of different ports, ranging from the power socket to network and usb ports and perhaps a parallel port.

• How to change the toner cartridges

• Scan to CIFS on Windows 7

  By default, the unit cannot scan to Windows 7.

• Support for SMB digital packet signing

  When scanning to a shared folder on a Windows 2008 based server or client OS the MFP may fail to authenticate with the server.

• How to change the toner cartridge

• How do I find and resolve Toner Sensor Errors?

  If your printer displays a toner sensor error please check the following...

• Toner Sensor Error

• How do I find and resolve Toner Sensor Errors?

  If your printer displays a toner sensor error please check the following...

• How do I find and resolve Toner Sensor Errors?

  If your printer displays a toner sensor error please check the following...

• How to change the toner cartridges

• 

  Installing drivers on Windows 7 via plug and play

  Brief step by step overview on installing drivers on windows 7 via plug and play

• What types of media are colour Image Drums lifted for when Monochrome printing?

• Authenticating with Secure Protocol

  When setting up the MC860 to use secure protocol, it is vital to specify the name of the secure protocol server in UPPER CASE on the printer.

• What are SNMP Traps?

  An SNMP Trap is sent by the SNMP Agent to the management station.

• Fonts downloaded by SDM do not have the correct typeface ID

  When downloading TrueType fonts with SDM, the typeface identifier is an option by which the font may be chosen.

• What is Black Overprint?

  The industry term Black Overprint enables printing of 100% black characters onto a coloured background without removing the background colour from behind the characters.

• Changing the toner cartridge

  Follow these simple instructions for simple toner cartridge changing

• Changing the Image Drums

  Follow these simple instructions for hassle free Image Drum changing

• Changing the Fuser Unit

  The Fuser can be easily changed, but you must pay careful attention as it can become very hot

• Changing the Transfer Belt

  The Transfer Belt is located underneath the image drums. The following instructions explain how to remove these and change the transfer belt

• Changing the fuser Unit

  The Fuser can be easily changed, just follow these simple instructions

• Changing the Transfer Belt

  The Transfer Belt is located underneath the image drums. The following instructions explain how to remove these and replace the transfer belt

• Changing the Image Drum

  Just follow these simple instructions

• Changing the Image Drum

  Follow these simple instructions for hassle free image drum changing

• Changing the fuser unit

  Just as simple as changing the toner and can be done in a matter of minutes, just follow these simple steps

• Changing the image drum

  Easily change the image drums with these simple to follow instructions

• Changing the belt

  Easily change the transfer belt with these simple to follow instructions

• Changing the toner cartridge

  Daunted by the thought of changing the toner? Unlike so many others, OKI Printing Solutions makes it simple with easily accessible toner cartridges that are clearly marked with blue tabs showing you exactly what to do. If you still feel a little unsure just follow these step by step instructions

• Changing the fuser unit

  The fuser is located inside the printer just behind the four image drum units

• Changing the image drum cartridge

  Easily change your image drum cartridge, just follow these simple instructions

• Changing the Transfer Belt

  Easily change the transfer belt using these simple to follow instructions

• Changing the toner

  Daunted by the thought of changing the toner? Unlike so many others, OKI Printing Solutions makes it simple with easily accessible toner cartridges that are clearly marked with blue tabs showing you exactly what to do. If you still feel a little unsure just follow the step by step instructions

• Changing the Fuser Unit

  Need to change the fuser unit?  Just follow these simple instructions

• Changing the Transfer Belt

  Follow these simple instructions to change the transfer belt with no fuss

• Changing the image drum

  OKI Printing Solutions makes it easy to change your products consumables with these simple to follow instructions

• Changing the Toner

  Daunted by the thought of changing the toner? Unlike so many others, OKI Printing Solutions makes it simple with easily accessible toner cartridges that are clearly marked with blue tabs showing you exactly what to do. If your still a little hesitant just follow the step by step instructions

• Toner counters are not being reset when a new toner is installed

  The toner counters will only be reset if a new toner cartridge is installed after the printer has displayed toner low. Installing a new toner cartridge before this message is displayed will have no effect on the counters.

• How do I replace the toner cartridge?

  The OKIFAX 4510 utilises a single piece print cartridge, which should be replaced when prompted by your fax machine.

• What is the life expectancy of my consumables?

  Ribbon Life: Approximately 3 million characters in Utility mode (re-inking cartridges)

• How do I replace the ribbon cartridge?

  CAUTION! Make sure you have the correct replacement ribbon for your printer, the wrong ribbon will not print when installed in your printer.

• 

  Changing the transfer belt

  The transfer belt supports the paper as it passes through the printer

• 

  Changing the fuser unit

  The fuser unit inside your Oki colour printer fuses the toner to the paper

• 

  Changing the image drum

  Your C7000 printer uses 4 colour image drums (Cyan, Magenta, Yellow and Black) to place the toner on the page.

• How much toner is saved in "Toner Save" mode?

  If we consider a 500 page A4 job at 5% duty then the results are as follows:

• 

  Changing the Transfer Belt

  Quick and simple guide to changing your Transfer Belt

• 

  Changing an Image Drum

  Quick and simple guide to changing an Image Drum

• 

  Changing the Fuser unit

  Quick and simple guide to changing your fuser

• What is the life expectancy of my consumables?

  Print Cartridge Sizes: * 15,000 Cartridge: prints 15,000 sheets average with 5% black density * Starter Cartrdige: prints 5,000 sheets average with 5% black density

• How do I reset the drum counter?

  After replacing the image drum (see Knowledgebase Article "How do I replace the image drum"), reset the drum counter to keep a correct count of the number of pages printed on the image drum.

• How do I replace the toner cartridge?

  It is recommended that you clean the LED array at the same time as you change the toner cartridge. The toner used in this printer is a very fine dry powder contained in the toner cartridge. Have a sheet of paper handy so that you have somewhere to place the used cartridge while you install the new one. Dispose of the old cartridge responsibly, inside the pack that the new one came in. Follow any regulations, recommendations, etc., which may be in force concerning waste recycling. If you do spill any toner powder, lightly brush it off. If this is not enough, use a cool, damp cloth to remove any residue. Do not use hot water, and never use solvents of any kind. They will make stains permanent.

• How do I replace the image drum?

  B4100, B4200, B4250 When the drum reaches 90% of its life, a CHANGE DRUM message is displayed in the printer Status Monitor. Also, the Error LED indicator slowly blinks when the image drum requires changing. Change the image drum when the print becomes faint or begins to deteriorate. B4300, B4300N, B4300NPS, B4350 When the drum reaches 90% of its life, a CHANGE DRUM message is displayed in the operator panel LCD. Change the image drum when the print becomes faint or begins to deteriorate.

• How do I reset the fuser unit page counter?

  When you have printed 200,000 pages on your B6100 the fuser unit should be replaced.

• Can I configure my printer with a web browser?

  All Oki Network printers have an internal web server built in which can be used for configuring the device.

• How do I replace the toner cartridge?

  The number of pages you can print with one toner cartridge varies depending on the type of documents you usually receive or copy. The first toner cartridge installed in a new image drum has a slightly decreased yield because the image drum itself has to be filled with toner. If your fax machine displays REPLACE TONER CART., replace the toner cartridge with a new one. However, if user function 22:NO TONER MEM.RX is set to OFF and the print density is high enough, you can continue to use the toner cartridge without replacing it until the print density becomes too low. If the print density becomes low even before your fax machine displays REPLACE TONER CART., gently wipe the lens surface of the LED array (see step 7). If the print density does not improve, replace the toner cartridge. When your fax machine's display shows CHANGE DRUM, replace the image drum unit.

• How do I replace the image drum unit?

  If you have dirty print-outs then the image drum may have accumulated toner on it. Press the Select Function key, then the 10/Printer Cleaning One Touch key and the YES key. Your fax machine prints a cleaning page to clean the image drum. Repeat this procedure several times and then check again if you still have dirty print-outs. If this procedure does not solve the problem, your fax machine needs a new image drum unit. Contact your supplier to order one. If the faxes you receive are light or have vertical streaks in them and you are not out of toner, or if your fax machine displays a REPLACE DRUM CART. message, your fax machine needs a new image drum unit. The life of an image drum depends on a number of factors, including temperature and humidity, the type of paper you use, and the number of pages per job. Contact your supplier to order one.

• How do I replace the image drum?

  The printer contains four image drums: cyan, magenta, yellow and black.

• How do I replace the belt unit?

  The belt unit is located under the four image drums. This unit requires replacement approximately every 50,000 pages.

• How do I replace the fuser?

  The fuser is located inside the printer just behind the four image drum units.

• What is the life expectancy of my consumables?

  The life expectancy of the C9300/C9500 series printer toner cartridges, image drums, transfer belts and fuser units are listed below.

• What is the life expectancy of my consumables?

  The life expectancy of the C7100/C7300/C7500 series printer toner cartridges, image drums, transfer belts and fuser units are listed below.

• What is the life expectancy of my consumables?

  The life expectancy of the C5100/C5300 series printer toner cartridges, image drums, transfer belts and fuser units are listed below.

• Bi-directional communication via Port9100 on TCP/IP

  Some of our printer network cards (NICs) support bi-directional communication via port 9100 on TCP/IP, but not all of them.

• What is the life expectancy of my consumables?

• How do I replace the ribbon cartridge?

  Make sure you have the correct replacement ribbon for your printer. The wrong ribbon will not print when installed in your printer. Look for the printer model number on the ribbon package.

• Paper and Envelope Size Guide

  Paper & Envelope sizes

• What should I do if I have replaced the drum but the operator panel still shows "change drum"?

  When you have replaced the image drum unit it is necessary to then reset the drum counter.

• What is the toner capacity of the start-up toner cartridges?

• How do I read the serial number on the EPC and toner?

• What is the toner capacity of the toner cartridges in my printer?

  The toner capacity of toner cartridges used in C7000 series printers is listed below.

• What is the life expectancy of consumables used in my printer?

  The life expectancy of C7000series printer toner cartridges, image drums, transfer belts and fuser units are listed below.

• Do I have to reset the counters when I change the image drums?

  No.

• How do I reset the "Change Drum" message?

• How many sheets can be printed on one film ribbon?

• What is a firewall?

  A firewall is a device or collection of devices that are designed to keep a network secure from unwanted users.

• What are BOOTP, DHCP and RARP?

  In very simple terms, BOOTP, DHCP and RARP are all protocols for dynamically assigning configuration parameters to a network device. Each of the protocols are different in terms of capabilities and specifications.

• Which toner and image drum can I use for the OKIFAX 5700/5900?

• The message "Change Toner" is constantly in the display.

• The message "Change Drum" is constantly in the display.

• The LCD shows toner low after being replaced

• How do I reset the Drum Counter?

• How do I change/replace the Image Drum Cartridge?

• What is TCP/IP?

  Although TCP and IP are protocols in their own right, TCP/IP commonly refers to a collection of network protocols that are used to provide end to end commination over a network. The TCP/IP suite of protocols are used to communicate over the Internet.

• What is SNMP?

  Simple Network Management Protocol (SNMP) is, as the name suggests, a simple protocol developed in the 1980's as a standard method of remotely managing equipment on a network.

• What is Port 9100?

  Port 9100 actually refers to TCP Port 9100. Before explaining what Port 9100 does, it is first essential to understand what a TCP Port is. Although it's beyond the scope of this article to describe TCP ports in full a brief description follows.

• What is NetBEUI?

  NetBEUI is short for NetBIOS Extended User Interface and is a Local Area Network protocol. It was developed by IBM and adopted by Microsoft for its Windows platforms.

• What is IPX/SPX?

  Internetwork Packet Exchange (IPX) is a connectionless datagram protocol developed by Novell for use with NetWare.  

• What is an IP address?

  This description is based on Internet Protocol Version 4.

• What is a MAC or Ethernet address?

  The MAC (Media Access Control) address is a devices hardware address. Each device on a local area network must have a unique MAC address assigned. The MAC address is often referred to as the Ethernet Address on an Ethernet network. They are in fact the same thing.

• What is a default gateway?

  The default gateway is the common term used to describe a default route.

• What are SNMP Communities?

  Network management stations are given a community name and the community name serves as a form of authentication when performing an SNMP operation on a device.

• What are RFCs?

  RFC stands for "Request for Comments".

• What are MIB-I and MIB-II?

  The Management Information Base (MIB) is part of the Simple Network Management Protocol and is a description of manageable objects within a network device.

• What is Internet Faxing?

  Internet Faxing refers to sending a fax message over a network using Internet technologies.

• Why are the colours printed different from those on the monitor?

  There will always be a difference between the two devices due to the fact that they use different technologies to represent colours.

• I have replaced the drum but the operator panel still shows "change drum". What should I do?

  After the drum has been replaced, the drum counter should be reset.

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